Category: Problem solving
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Rittel, H. W. J., & Webber, M. M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155–169.
This article lays out all of the uncertainty implicit in a certainty kind of problem. The author’s describe ‘Wicked Problems’. These problems do not lend themselves to linear problem solving techniques. There are ten ‘rules’ for a wicked problem, here I’ll include a section from rule 3. Solutions to wicked problems are not true-or-false, but…